daveThere’s a word I’m seeing everywhere today and it’s really bugging me. The word is “hacking” as in “Ticketmaster Accused of Hacking Rival Firm’s Database,” a headline that ran in Variety and other news organizations regarding the latest Songkick complaint against Ticketmaster in its year-old lawsuit.

Why does this bug me? Because Ticketmaster was never accused of hacking anyone. And if you read the Songkick amended civil complaint, the words “hack,” “hacker” or “hacking” never appear.

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If you want to learn more, I go into pretty significant detail in my article, but here’s the gist of it: hacking is an act of breaking into a computer or network by using malicious software, defeating security systems and exploiting vulnerabilities. What Ticketmaster is accused of is having a former Songkick employee use an old login and password to gain access to an artist profile on the Songkick system.

That’s not hacking — just like if you were tricked into giving someone your email password, you weren’t hacked. You were duped. You probably fell for a phishing scam. Same thing with shared passwords. It’s not hacking if you willingly gave the person the password and then didn’t change it when the relationship ended.

Why does this bug me? Because hacking is a real problem and if we’re unable to describe it properly, then we’re not going to effectively create security systems to protect against it. Besides, it takes the onus off the rest us to follow basic protocols to protect our privacy.

Ok. That’s it for me. Rant over.

Dave Brooks
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Dave Brooks

Founder & Executive Editor at Amplify Media
Dave Brooks has over 15 years experience as a writer, including eight years as the Managing Editor of Venues Today. He started Amplify in 2014 to give the industry its own voice and turn up the volume on live entertainment.
Dave Brooks
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