Sorry Northeasterners. The best ticketing jobs are on the West Coast.
For the first time, Amplify has selected the five best ticketing companies to work for and four out of five are west of the Mississippi. In fact, three companies are based in San Francisco, which has become a hub for music tech.
It’s important to point out that I chose these five companies based on my experience covering the live entertainment industry for over a decade. These picks are opinion, but they’re based on actual visits to the different offices, and more importantly, interviews with dozens of employees and management from the five companies I’ve selected.
Here they are, in alphabetical order:
Based in San Francisco, Eventbrite is one of the fastest growing companies in the ticketing space and is known for fostering a fun work environment that attracts top talent from both the technology and music sector.
“Coming from the label and tech startup world, I thought a lot about the company that I wanted to work for,” said Sara Mertz, who went to work for Eventbrite in January to head up Music Partnerships. “I wanted great technology and a platform that would deliver on its promises. And music is a huge focus for me, and when I looked at where the music industry was going, combined with the great culture they have here at Eventbrite, it was clear that this was the right place for me.”
Other perks of the job include an incredible downtown office, a smoothie bar and in-office yoga. Eventbrite offers unlimited time off, Brite Camps for continued training and weekly fireside chats with some of the biggest names in tech.
Our only East Coast gig on the list. TicketAlternative may be a small company, but they are ubiquitous in the Atlanta market, providing services for dozens of area promoters, venues and festivals. TicketAlternative’s leaders Jamie Dwyer and Iain Bluett have built a young, entrepreneurial company staffed with talented, fun-loving people that are passionate about raising the level of service in ticketing.
TicketAlternative is an eight-time honoree of the Inc 5000 list of fastest growing private companies in the US. Even though they’re only 12 years old, they operate in a startup-like environment with lots of benefits including laptops, health insurance, free lunches, breakfasts and other perks.
Hands down, Ticketfly has….the…best….offices….EVER. Located in San Francisco’s SOMA neighborhood, TFHQ has meeting rooms decorated to look like famous venues (think New York’s CBGBs), a cafeteria stocked with fresh pressed juice and snacks, plus plenty of conference space, couches and tons of natural light.
A gig at Ticketfly means working alongside one of the biggest rock stars in the ticketing world — founder, CEO and former promoter Andrew Dreskin. Dreskin is responsible for selling the first ticket over the internet and Ticketfly is set to revolutionize the ticketing world again after being acquired by Pandora last year, creating one of the most powerful promoter marketing tools capable of reaching Pandora’s massive audience of 80 million listeners.
It’s also a workplace that loves music (and is known for some killer karaoke parties), with customer service reps that understand the passion of their customers.
“We make it personal,” said Allison Brecklin, Head of Operations. “One of the best calls I ever listened to came from our customer support team. Our rep was speaking with a customer that was going to a Bone Thugs-N-Harmony show and after several minutes, helped them to resolve the issue. At the end of the call, our rep told the customer, “We’ll see you at The Crossroads.” It’s those little personal touches that show we like to have fun and that we understand music.”
Other perks include gym reimbursements up to $50 per month, a concert allowance, an onsite jam space for musicians, and a take-your-dog-to-work program. Oh…and did we mention…commercial free Pandora radio all day long with a complimentary Pandora One subscription.
The Arizona-based ticketing firm is about to get some incredible new digs. TicketForce is moving its team from Mesa to the second floor of a new 15,000-sq.-ft., three-level building in Gilbert, built by TicketForce founder and CEO Lynne King Smith. Its ground floor will be a yet-to-be named restaurant, part of the town’s growing foodie scene. On the second will be a co-working space for women called “Thrive.”
“This building is a real celebration of the opportunities that we have and to support women in business,” Smith said in a ground-breaking ceremony at the site in June.
Working for TicketForce means working for a company that has seen 25% year-over-year growth, backed by a team of dedicated ticketing professionals looking to make a major expansion with the Softix platform. Ticketforce offers generous paid time off and 12 paid holidays per year, plus a no-cap commission structure.
Located on Market Street in the heart of San Francisco, Vendini’s offers all the perks of a Silicon Valley start-up including great benefits, access to some of the brightest minds in technology and a cafeteria stocked with snacks. The vibe in their offices is young, energtic and cutting edge.
It’s also a company that’s growing at a record clip with a new partnership with Piknic Électronik, $20 million Series A funding and the recent acquisition of CrowdTorch, bringing hundreds of new clients into the fold. Vendini even has its own publishing division. Earlier this year Vendini published Tucker Gumber’s “Festival Thrower’s Bible,” with tips from the festival expert on how fans and event organizers can learn to festival better.