For those of you who need a little more knowledge or perhaps just a refresher on the ticketing industry there are plenty of ticketing conferences out there. But here at Amplify, we like to make your life easier. So here are five ticketing conferences you should attend to beef up your knowledge.
Treasure Island Hotel Casino in Las Vegas
Speakers include: This November FutureTix is kicking off their symposium with a keynote address from Las Vegas Events’ Pat Christenson. Christenson is set to discuss common trends and upcoming invitations taking place in the world of Las Vegas ticketing. The Las Vegas Events President should have a lot to say with the NHL bringing a team to the T-Mobile Arena and the possibility of the NFL’s Raiders moving to Sin City.Five Ticketing Conferences You Should Attend
Go for the patrons: On day one of the conference attendees will be able to hear the What Happens in Vegas Stays in Vegas- Capturing Patron Data for Optimization panel. The panel will be moderated by Penn State’s Center for Performing Arts’ Tracy Nolls and will focus on capturing data to help profile, segment, and map new customers. Representatives from Audience Rewards, SF Opera, and LA Philharmonic will be discussing how to leverage emerging technologies, best practices and customer loyalty to keep your patrons coming back.
Stay for the speed dating: Attendees will be introduced to an abundance of new ticketing technology in FutureTix’s Speed Dating Seminars. Every 10-15 minutes a new provider will explain and demonstrate new products and services. The future of ticketing will be presented before you in these small group settings with experts from TixTrack, GrouponLive, Groupmatics, UpTix Stored Value, FutureTix.
Hiltons New Orleans Riverside
Speakers include: Keynote speakers have not yet been announced for INTIX 2017, but the list of panelists is exciting enough. With five learning tracks including management, technology, marketing, revenue, and leadership, there is bound to be an individual in your field you can learn from. This year’s speakers come from various fields and include representatives from the San Francisco Giants, Rock and Roll Hall of Fame, Segerstrom Center for the Arts, the Verizon Arena, and even the Department of Homeland Security.
Go for the security: INTIX 2017 will feature two separate panels on venue security. The first, Calm Out of Chaos: Anticipating & Preparing for an Emergency will have Aaron Godbey from the Department of Homeland Security along with the NOLA SWAT team providing best practices for preparing your venue for terrorist attacks or a live shooter situation. The second panel, With Every Revolution Comes an Inconvenient Truth, will feature two Ticketmaster employees discussing how ticketing technology can help with venue security and also put attendees at risk.
Stay for the phenomenal fails: It wouldn’t be a great conference without a little levity and inspiration. The Fail to Phenomenal: Finding the Silver Lining presentation will have several speakers recalling stories of their complete failures and how those moments better prepared them for the future. The four presenters will share a 10-minute story each that illustrates a failure-to-success in one of five categories: HR/hiring, IT, customer service, infrastructure or relationship management.
Ticketing Technology Forum
Crowne Plaza Dublin Airport
Speakers include: Last year’s Ticketing Technology Forum boasted some huge companies for their keynote addresses. The opening keynote featured Geraldine Wilson from Amazon Tickets discussing how to stay ahead of the technology trends. Jim McCarthy from Goldstar had an on point discussion on how to simply “not suck at mobile” and the final keynote was done by Google’s Stephanie Kovach who talked about selling more tickets through Google and YouTube.
Go for the dynamics: The 2016 iteration of Ticketing Technology Forum took place in April and provided panels on RFID and social media integration, but what really stood out was their inclusion of dynamic pricing. Guest speaker Ana Morillo Arroyo, the Global Strategic Pricing Director for Spain’s NH Hotel Group talked about how the hotel industry has been able to use sophisticated pricing mechanisms to maintain high occupancy levels, while rewarding customer loyalty. Her discussion was followed up by a panel on how to implement the same dynamic pricing principles into the ticketing industry.
The Venetian in Las Vegas
Speakers include: Ticket Summit’s 2017 conference is nine months away, but the ticket will be well worth admission if its speakers stack up to 2016’s list. In 2016 Ticket Summit featured DTI Inventory Management CEO Curtis Cheng who has been a vocal consolidator of brokers, especially since the ScoreBig crisis emerged. Cheng moderated a panel of ticketing elites from Ticketmaster, SeatGeek, and TicketNetwork for the conferences’ largest attendance year.
Go for the tailored options: Ticket Summit excels with its ability to help ticketers in all stages of their careers. There are advanced seminars on anti-fraud strategies and legal trends in ticketing for everyone. But the conference also provides separate sessions for beginners in the industry to learn the fundamentals and get their businesses up and running with TicketNetworks POS 101 and conversations on How to Build Your Brand.
AXS Sports Facilities & Ticketing Symposium
TBD Venue and Location
TBD Dates for 2017
Speakers include: This year’s conference just passed in September and their jam packed day of ticketing information began with the CEO of AXS, Bryan Perez. Perez, head of one of the top ticketing companies not only opened the ceremonies, but stuck around to participate in a following panel about the changing dynamics of ticketing alongside Amy Brooks from the NBA, Dave Butler from Spectra, and IMG’s Rob Sine.
Go for the creative ideas: The ticketing portion of the AXS conference is only one day out of the three, but it is chock full of industry tips. The symposium is a full 9-5 work day with panels on the secondary market, going mobile, and working with millennials. This year’s most compelling discussion came from Len Komoroski of the Cleveland Cavaliers & Quicken Loans Arena who discussed how his team turned the NBA Championships into profitable events for the arena, team and community, even for away games.
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